Certified 2021 Mercedes-Benz RWD For Sale Atlanta GA

Excellent service

Excellent customer service and car care center.

Great service!

They got me in and out as soon as possible!

Initial service with dealership was very efficient fast.

“Christie” Hicks was amazing she’s the best agent ever and is wonderful

Excellent service, great communication, Tara put me in a rental as soon as she discovered my parts weren’t arriving same day. Great vibes 10/10 most definitely recommend for service - and they cleaned my car

Great service experience

Always the Best!!!! They treat you like family!!! They go above and beyond!!!! You can always count on getting the BEST service when you choose Mercedes-Benz of Atlanta Northeast!!! Highly recommend the entire staff including Service and sales!!!

My husband and I always have our cars serviced here! They have great customer service. Taylor is the best! 🥰🥰

Tony was fantastic! The valet guys are very nice, I would go back and patronize this business without a doubt .

Great service from start to finish. Great communication throughout. Everyone was friendly and professional.

My experience was very professional at Mercedes-Benz of Atlanta and Jackson Barron Service Advisor was great took care of my vehicle parts that I was needing to fix the car.

Always an excellent experience. Bobby Waites has been my Advisor for 12+ years, he is The Best Advisor. Thanks.

Tara is the best service agent at MB

Love my rep Angela, very professional. Very knowledgeable great customer service

I Had the best experience purchasing my first car! The had lost of options and their location is kept very clean. Finn was my salesperson and I’m extremity appreciate of his help. He made it easy and gave us important information. I went for a test drive and as he was showing Me the new accessories in the car he let me relax and feel the car. I felt super comfortable and happy that I purchase a car from this location, everything was nice, professional and fair.

Mrs Christy Hicks, is my long term friend. I first started off 15 years ago with her and she has always been phenomenal.Always kind and professional, she is one of the staples of Mercedes.. The fact that shes mastered the art of “ Superior Customer Service” is something you have to be born with. To go beyond and above for every client, you can’t be disingenuous with that level of care. I truly value the long term relationship with Ms. Christy Hicks.

Never Disappoints! My service Rep. Angela Yao is the best her follow up is impeccable and she always make me comfortable knowing it will be done the right way.

It’s always a great experience with visiting the service department, I wish all car service dealer like that. Bobby is amazing, he always do what ever it takes to do the right thing for the our cars and us. Thank you Bobby and Mercedes-Benz of northeast Atlanta!

Tech advisor(Christy) at this dealer was very kind and professional. She understood my situation and helped me in very prompt manner and fixed the problem I had. Thanks.

Very professional and took care of my problem immediately. I felt all my needs was taken care of.

people are very kind. Among them salesmen Joe is friendly enough to recommend to others.

My service advisor was very helpful in making that the service my vehicle needed was done in a timely and satisfactory manner. I really appreciate having access to a loaner car while my vehicle was being worked on.

I've always had the greatest experiences at this location. I've had the pleasure of dealing with Taylor Moore as my service advisor, and she is extremely knowledgable and helpful in every circumstance. I sincerely appreciate her and her attempts to make each and every visit personable and pleasant. Thank you all!

I’ve been working with Bobby since 2016 when I purchased my first Mercedes. He’s an amazing service advisor

My experience with Mercedes-Benz of Atlanta Northeast was outstanding. I'm truly grateful for all the help Finn provided—his customer service was exceptional. The cars we received were in excellent condition, and the delivery process was seamless. If you're looking for a top-notch dealership and a knowledgeable expert in Mercedes-Benz vehicles, Finn is the person to see.

Great, friendly customer service. Christy is a very personable customer service rep and I’ve worked with her for almost 20 years now! The amenities are always appreciated. I utilized the office space while my car was serviced and took advantage of the complimentary snacks. My only complaint is around the cost for the service B. Geez! It’s rather pricey, with most of that being for labor. The service cost is not mentioned anywhere on the site when booking the appointment (or not readily visible). It would be nice to have these details published and available when clients book appts. MB-NE used to also run regular coupon campaigns that were much appreciated but it’s been quite a while since I’ve received one. To be exact, I received a coupon last year AFTER my annual service was performed. Would be nice if those were offered more regularly to help offset costs. Any little bit helps these days. Thanks.

Excellent service, quick and friendly

We enjoyed the services provided by Mercedes of Atlanta Northeast dealership, they always delivers excellent service with great customer care. Enjoy to working with Tara Suarez who serve us with the utmost Mercedes service.

The service was great. The service advisor Angela Yeo was very nice and was attentive to my concerns. She stayed in contact with me throughout my service and provided updates. Very professional!

Had an appointment so the process was much easier than just dropping in. Friendly staff and in and out with no problems. Would definitely recommend

Visited tony park and he went above and beyond for servicing my vehicle. Thank you, will be back again

Christy is the best service advisor I have ever worked with!

The service was good and the people was polite and professional!!

Finn is incredibly outstanding! This is my second car I purchased with Finn and it has been the most pleasant experience I can ask for. He takes such good care of me and my request. He ensures you receive exactly what hat you want and pays attention to each and every detail. Always leaves me with knowledge and I am forever grateful for that. Thank you Finn! Much love and appreciation!

The customer service was awesome.

I highly recommend Jackson he went above and beyond to make sure I was satisfied with the service." Thank you!

I had a great experience thanks to Angela Yeo at the Mercedes-Benz dealership. She’s incredibly kind, professional, and goes above and beyond to help her customers. As someone whose first language is Korean and who uses English as a second language, I really appreciated that Angela speaks Korean fluently. It made communication so much easier and more comfortable for me. She always responds quickly and kindly whenever I have questions, and I can tell she truly cares about her customers. Angela is someone who doesn’t just do her job—she goes the extra mile. I highly recommend working with her if you’re looking for a smooth and pleasant experience!

Awesome service from Angela Yeo! Responsive and made sure everything was taken care of.

Bobby Waites is the best service advisor ever! He always goes the extra mile to be sure that his clients drive away safe, secure, and satisfied.

Excellent service; and they provided great assistance with the pre-order details.

I had bought three cars here. I always have Daniel Huang helping me. He is always helpful and welcoming. Talk to him, he will not push you to buy. He will be there whenever you need an answer and be cool by your side. Weather you buy or not.

The service team is very professional and thorough. Angela (my service rep) always does a great job explaining what is being done to maintain my vehicle in good condition. I highly recommend this service team

Mercedes Benz of Atlanta Northeast has my best interest at heart. Our advisor, Bobby Waites always keeps us informed about our vehicle.👍🏽 He is professional and knowledgeable and always answers all of our questions. Five star service

Great feeling very personalized service. Very informative

We experienced great service, we were treated very well. The snacks were a good treat as well.

Excellent service. Very efficient.Even if you are not scheduled for service and something is wrong with your vehicle you can bring it in and they take a look at it. I love the customer service and the attention they give you

Mercedes-Benz of northeast Atlanta is amazing. Love the customer service & love how fast they take care of things! Above and beyond everytime.

my service advisor Jackson Barron is awesome!!

Staff was very professional and knowledgeable

Mercedes Benz is best..👍

Thanks to Tony Park for always providing good service for my GLE350. He is very honest and gives great advice.

Service was outstanding here

Great service, great people and top notch customer service. Bobby is amazing and does a fantastic job with your car.

I’ve never had a bad experience with the service department. I’ve had to replace 3 tires because of the holes on 285. So glad that I purchased the tire and rim warranty because I’ve paid $0 out of pocket

For service- Tara is just IT for me. I find her to be extremely honest and professional. She gave me great customer service during my visit.

Service is top shelf. I actually look forward to my service visits!

Jackson is wonderful. Very personable and professional

Professional and friendly service from everyone I encountered while my car was being serviced.

Great customer service. Friendly staff inspite of being very busy

MRS. TAYLOR was very nice and professional. She followed up before she wear on vacation. Some people wouldn't do that. As soon as she returned she called, now that's showing she cares about her customer and what she does. Mrs. Taylor keep doing what you do. Awesome. 🙏🏽🫶🏽🙌🏽👐

Taylor is AMAZING. She is very professional and always so kind m. The guys at the service center who check the cars in are amazing as well. The gentleman with the cornrows is always so helpful and kind. . Anytime I come here. I always fell so welcome unlike some of the other dealership service centers.

I don't trust anyone else with my C450 AMG. They always handle my needs perfectly. Service on point with recommendations I'll need to deal with at the next appointment.

Service dept top notch sales a little sketchy

My service experience with Christy was excellent. My car was completed in a few days. She was very professional and accommodating. Please continue to show this high level of excellence.

So far my only dealing has been with the service department and they were very friendly and knowledgeable. I must say that the parts department needs to learn from the service team a few things and it would be (5) stars

I love the service I received and everything worked out wonderful for me and thanks for everything and everyone that helped me 🙏

As always, kind, quick and thank you He name is Tony

Very impressed for kind & fast repair service. Thank you, Tony

It was good and timely service.

Taylor did a great job setting us up with a loaner while our vehicle was in for service. Great job keeping us updated while in the shop. Thanks

Bobby Waites provides great service- he always returns calls and voice mails promptly, keeps you informed of work status, and is consistently dependable. Great service, Bobby.

Ben Ajani was AMAZING he made my experience so delightful and fast!!

Christy and Team did an excellent job of handling my car servicing needs. Always top notch!

MBA of Atlanta in Gwinnett is the Rock Star of all Mercedes Benz Dealerships. I bought 3 Mercedes and I had an issue with my 2022 Sprinter, I called and as usual service was excellent. Thanks to Jackson and the MBA TEAM 👊🏾

Overall great service Katherine service advisor was very knowledgeable and helpful. They were able to get me a appointment for the same day.

Had one of the best experiences ever at this location. Friendly, knowledgeable & patient staff. Superior facility as well as customer service. Highly recommend!!!!

Tara was very helpful

Tara, and the staff, at Mercedes Benz of Atlanta Northeast were friendly, accommodating, & very efficient. They provided me a comfortable space to work while my car was serviced. We purchased the car at this location & our next purchase will be as well. Highly recommend!

Bobby was very meticulous and completed the service in a timely manner.

I recently experienced an electrical problem and breakdown on the side of the road. I was able to reach Bobby Waites, my service advisor for many years, and he provided me with fast contact for Mercedes authorized towing free of charge. He also arranged for a loaner vehicle, a fantastic, GLC 300. My car’s problem was diagnosed and repaired to my satisfaction and I got it back with a complimentary wash. Runs great, looks great. Bobby and everyone at Mercedes always take great care of my car, and, by extension me too. I highly recommend Mercedes-Benz of Atlanta Northeast.

Tony Park is one of the best advisors at this location! He is always super helpful and communicative! He has incredible customer service!

Christy was wonderful and took really good care of me. Everyone there is friendly and very professional. I really like using this location for all my Mercedes car needs.

Very good service!

Best place to get car serviced! They make it so easy!

From the moment we walked into Mercedes-Benz of Atlanta Northeast, we knew we were in good hands, but our experience with David Wang exceeded all expectations. His professionalism, knowledge, and genuine dedication to customer service made the entire car-buying process seamless and enjoyable. David took the time to understand exactly what we were looking for, offering expert advice without any pressure. His attention to detail and willingness to go above and beyond ensured we drove off in the perfect Mercedes for our needs. The entire team at the dealership was courteous and efficient. Even our experience with Eugene, the finance guy was exceptional, he made paperwork and financing a breeze. We’ve bought cars before, but this was by far the best dealership experience we’ve ever had. Thanks to David’s outstanding service, we’re confident we’ve found our dealer for life. Highly recommend!

Great Service Advisor! Tony is the man I can’t wait for my next purchase.

Christy provided outstanding first service experience, the appointment took exactly as long as estimated. Customer waiting facilities are comfortable and private rooms are available for people who need to get work done while waiting. Finn was my salesman and he has been wonderful providing service after he sale as well!

Irvin, the manager, was absolutely fantastic! We walked in without an appointment, and he went above and beyond to resolve our car issue just in time for my road trip. His professionalism and courtesy were top notch a truly exceptional experience.

This Mercedes dealer’s service has been very helpful. Especially the advisor Mr. Henry Martindale who goes extra mile to make sure that the work is done correctly. I would highly recommend them.

They took care of all our concerns. Everything went just as they said it would. Great service

We love this place and we love Bobby Waites. He's the best service advisor in the Universe!!!! Takes the best care of us and keeps are car running like new!

I could not have had a more seamless experience with getting into my first Mercedes Benz. The sales professionals were amazing. David, Dustin, and Charles were pleasant, experienced, and super helpful with the process. From start to finish all the employees that helped along the way were just great. I highly recommend this dealership if you are ready to get into a Mercedes. Thank you!

I just purchased my dream Mercedes from Jacob. He was extremely professional, attentive, and patient in answering all of my questions. It’s rare to come across a salesperson who is both knowledgeable and truly dedicated these days, but Jacob is definitely someone I would highly recommend.

I would like to say our purchasing experience at Mercedes-Benz of Atlanta was exceptional. Our Salesman Ben Ajani was very helpful and knowledgable of the vehicle, the brand and attentive to our needs to ensure we had a great purchase experience. Also, I would like to give a shout out to Noah (Tech Guy) as he provided us a very thorough operation of all the features and operation of our new car. The Finance team was very proficient regarding the execution of the purchase documents. I would highly recommend Mercedes-Benz of Atlanta if you are looking for a great purchase experience.

During my last visit, I had a problem with a message for my brakes, and service A was due. Bobby had the car serviced in a professional and timely manner, and I am very satisfied with the service. Thank you Bobby, and Mercedes-Benz of Atlanta Northeast service department.

I was very satisfied with my experience. The staff is courteous and efficient.

Excellent experience-Dan was an absolute pleasure to work with!