Certified 2021 Mercedes-Benz For Sale Atlanta GA

My service advisor Jim is one of the best service advisors at the dealership. Aslo in the loaner department Mr. Charles will also ensure you are pleased. I really can not say anything bad about this dealership. Amazing staff with great customer service. I have the same awesome treatment every time I go to this place.

Perfect Service 👍

I always love going for my service needs. Boggs road Benz. They take care of you. Thanks Bobby Waites. Angela is awesome too. Yall better get your benz serviced with a smile. I have been going for 5 plus years. I will continue to go. All the Best, C. Copeland

Great support from Bobby Waites the Service Counselor, great guy

Bobby is a great advisor and always exceeds my expectations. Staff was professional and I was provided great accommodations while waiting for service to be completed.

Very good service. Thank you for kindness during the time.

Angela was great! Excellent customer service!! Thanks Angela!!

Great service , respect all the time

Great service Special thanks to Rosh Browne !such a great guy !

Tara and Josh were the dynamic duo who assisted me today and they were simply amazing. They were very thorough and addressed all of my concerns. I came in for a Service A appt and it took exactly 2 hours as mentioned. I would recommend scheduling morning appointments in order to get in and out, because around 9:30A there was a long line of cars that came. Thanks again Tara and Josh for your committed support!

Came for my B service. I think it’s nuts that i have 17k miles on my car and they think im going to buy new rear tires. Does that not sound insane? Alway, quick service.

Staff was very friendly. We needed a lost key replaced and Jackson helped us coordinate everything needed in getting the new key order started as we had warranty on our keys. We came in on a Sat to get the new key program and although Jackson was off, he coordinated us with another service manager and we got things done without a hitch. Communication was not an issue at all, we got updates through text messages throughout the whole process. Awesome work by the staff at MB and I would highly recommend this place for any service needs.

Excellent service from Jackson Barron. Always is friendly and professional. The loaner car service person, Michael, was very helpful to get the larger car for me. All good and very quick work.

Had a good 2nd year service. People there were very pleasant. The job was done well.

Staff was very friendly and accommodating. They explained everything to me.

I can always depend on Northeast Mercedes to go over and beyond my car care needs utilizing the expertise and friendly customer service.

Great service from Christy Hicks! Christy is always so a pleasure to work with. The entire team provides great customer service .

Easy setup for the appointment and great communication throughout the process. Pleasure to do business with!

World class service a I worked highly recommend this location to have your Benz serviced.

My service was done in a timely matter and it was sitting out front when I got there.

Good

Feed back so good. Highly satisfied. Again I was so glad to be treated as a VIP, as usual.👍

The service department at Mercedes-Benz of Atlanta Northeast is top-notch. The staff is always courteous and goes out of their way to make you feel comfortable from the moment you walk in. They take the time to explain everything clearly and provide a smooth, professional experience. Highly recommended for anyone looking for quality service and a welcoming atmosphere

Very helpful. Irvin & Tim were great !

Dear manager, was driving from Florida, had a steel belt separation on my tires rear tire, which I thought was a front tire called ahead said that I’d have to wait till tomorrow morning. I saw the situation in my transit from Florida to Chicago helped put two new rear tires on went out of their way to help me couldn’t have been more nicer really did a great job between her and the shop foreman I think I was in and out of there in about an hour and a half and got to Chattanooga before the tornadoes hit up near Ringo and stuff so highly highly did a terrific job

Christy makes sure I’m taken care of in a timely manner.

As always, love Mercedes-Benz of Atlanta Northeast. I arrived late, yet they were able to get me in and took care of me and my vehicle. Great service!

This is by far the best Mercedes Benz dealer in North GA. They are very transparent about the services and they meet me with a smile. Great customer service.

Mercedes-Benz of Atlanta Northeast is first class. From the drop off to pick up. My service advisor, Bobby Waite, is a true professional. He is very knowledgeable of the services and explain in detail what service was being performed on my vehicle. Hats off to Bobby and MB of Atlanta Northeast.

I made an appointment to drop off my Mercedez for a cylinder head replacement. Dropped it off May 8, 2025, didn’t receive it until Monday May 19. It took a while but customer service was good, and It was covered under warranty. Taylor Moore was my service agent. She was very pleasant.

We have great experience here. Jacob Hetrick treats us like royalty , understanding what we want and help us start with new vehicles! We love the car and thankfully Jacob! ♥️

Great service got in and out quickly. Service advisor was very friendly.

My wife and I had a wonderful experience and outstanding customer service. This was my first visit for a service AO required service interval.

Jackson Barron always takes good care of us. He helped us with a loaner vehicle and got us through a rough week!

The service is always spectacular and this visit was no exception. My service advisor , Bobby, is thorough and succinct each time I bring in my vehicle. The communication is fabulous and I enjoy working with this dealership despite it being further from my home than two other dealerships . I highly recommend !!

I took my car to Atlanta classic cars on Boggs Road told them what the problem was they knew exactly what I was talking about fix the problem offered me a car to drive while waiting Called me when my car was done did a wonderful job very polite respectful hey no problem at all great job

The service dept. accommodated my tight tight time frame. My “A” car service was completed quickly and accurately.

From vehicle check in to Service Coordinator Jackson they were flatout amazing. Completely exceeded my expectations. Im glad to have found a place like them to be my "home shop"! Thanks again everyone

Service was very expeditious and professional. I definitely recommend.

Christy is great! I have had to take my S580 more times than MB would like for me to share but each visit Christy has exceeded my expectations.

Experience was excellent and took care of my issues in a timely manner!! Thanks Bobby

I visited due to a windshield washer fluid leak, and Angela resolved the issue very well. She is a kind and helpful person who diagnosed and fixed the problem quickly and accurately.

Jacob was a delight to work with. The process was so much easier than our experience shopping at other car dealerships.

Though it’s not my first time, it was a smooth and easy one, done before my estimated time, Robert explained in details all the service my car needed. Happy customer always.

Great service, on time and excellent quality. Thanks for everything. I sent my two MB and the level of the server ce experienced was apart from very consistent exceptional. Thankful for taking care of my vehicles and helping me maximize my time.

Excellent service. I got right in and it was faster than I expected. Great dealership. They have done great work at a fair price, and they advise you of any service issues with your vehicle.

Always a pleasant experience- in and out quickly - put me in a loaner car and I didn’t even have to ask - my advisor Jackson Barron is probably their #1 advisor - & would highly recommend him if you are having issues with your current service center or advisor .

Great customer experience. Car drives great and interior is amazing I’m excited for many years of fine driving. Service Dept was attentive and took care of my needs. !

Bo Planin in sales is fantastic, and everyone in the finance and service dept are great to deal with as well. Good dealership that seems to value relationships with their customers.

Mr. Bobby Waites kept me updated on everything that was happening from beginning to end. Mr. Waites was very available to help me. Mr. Waites followed up with the corporate office in ensuring the credit they gave towards the repairs. I have been faithful in having only Mercedes Benz service my vehicle and they in return showed their appreciation. I am grateful.

Very polite and helpful! Service Advisor Tony Park was wonderful!

They were punctual, professional, and very good with their communication. My first experience with Mercedes of Atlanta Northeast was as good as I expected.

Excellent service

Great customer service from Jackson! Went out of his way to help me with my sprinter RV maintenance. I will be back.

Was very fast and knowledgeable they told me it would be a week but got in done in one day they are the best

Great service!

I live in Florida and was purchasing a GLA for my mother, who lives near Atlanta. Kristin Rivett, Client Care Representative, took care of everything to set up an appointment and test drive for my mother. I would also like to thank Dan Evers, her sales representative, and the rest of the group who helped. I knew she would be in good hands from start to finish; it was a fantastic experience for my mom! Thanks

The service center staff is awesome. From booking the appointment to picking up my car, everyone was professional and courteous!! I will always recommend buying and getting your Mercedes serviced at this location.

I have been using Mercedes-Benz of Atlanta Northeast since I purchased my car in March of 21. I have always felt that I get quite a bit of bang for my buck when I bring my car in for service. My wife has been so impressed with the level of service that I receive, that she, a die hard Honda driver, bought her first Mercedes.

Taylor did an excellent job in handling our scheduled service, she was able to get us in days earlier then we anticipated.

Tony was very nice and helpful with all my questions about my car and the safety recall that I brought it in for. However, I am a little bummed that he said that there are no loaner cars available for me so I will be without a car until tomorrow afternoon. I will also have to find my own ride back to Mercedes tomorrow, it will not be compensated. It sucks because loaner vehicles should be a courtesy since my car will need to stay here. All in all the whole process took a bit over an hour, most of my time was spent waiting for my Uber and waiting to talk to an associate. I used to drive a Tesla and whenever I had a repair or service scheduled, I was always given a loaner car besides one instance in which they paid for my Uber and also gave me an additional $100 Uber voucher which was enough to get me through the 1.5 days without a car. Mercedes should be able to match this as a courtesy, I wouldn’t really expect less from a luxury car brand as so. Other than that, everything else was wonderful and the people I talked to were very kind and knowledgeable.

I had my car serviced at his dealership and was extremely impressed. All the staffs were friendly, and the service was done quickly and perfectly.

Excellent repair service

Love this dealership!!!!! STAND UP SERVICE!

I was greeted immediately with a smile and made to feel as though I was the most important customer of all time even though this was my first visit. My Advisor Tara listened intently and gave me feedback that let me know, she was listening and understood. Very pleased overall, this will be my new service home.

My experience with the service department At Mercedes-Benz of Atlanta. Is impeccable They have a great team also a great sales team I would recommend this dealership if you’re looking for a Mercedes or service of a Mercedes

Katherine was very helpful and courteous

Tony is also courteous and provides details on maintenance visits.

Tara got me serviced pretty quick had to pay $1150 for a replacement key 2021 c300 was a bit much but the service was good

Christy is my car advisor for this dealership. I love to recommend her cuz she did an amazing job for taking care of my car services. If you are thinking to get services here, you know who to find !!! Thanks Christy…

One of the best experiences I've ever had at a car dealership. Everyone was very professional, knowledgeable and courteous.

Always professional, honest, friendly and an awesome experience. They take good care of me and my cars. I drive an hour to get there, but it is worth it.

Great service department staff. They are professional and caring. They keep you updated on your car services while you wait or they will give you a loaner car.

Great service every time! Ask for Bobby!

Courteous, prompt and accomadating is all I can say about our car buying experience.

A++++ service love my agent .

We just bought our car here! Rosh Browne was great. He is professional and listens to you. Thank you.

Tony Park is great!!!

Jackson was very professional explaining all the services for me and I they were great finishing my services on time.

Excellent service.

Exemplary customer service during my last visit . Everyone was polite and on point Thank you Tony.

Excellent service

Excellent customer service and car care center.

Great service!

They got me in and out as soon as possible!

Initial service with dealership was very efficient fast.

“Christie” Hicks was amazing she’s the best agent ever and is wonderful

Excellent service, great communication, Tara put me in a rental as soon as she discovered my parts weren’t arriving same day. Great vibes 10/10 most definitely recommend for service - and they cleaned my car

Great service experience

Always the Best!!!! They treat you like family!!! They go above and beyond!!!! You can always count on getting the BEST service when you choose Mercedes-Benz of Atlanta Northeast!!! Highly recommend the entire staff including Service and sales!!!

My husband and I always have our cars serviced here! They have great customer service. Taylor is the best! 🥰🥰

Tony was fantastic! The valet guys are very nice, I would go back and patronize this business without a doubt .

Great service from start to finish. Great communication throughout. Everyone was friendly and professional.

My experience was very professional at Mercedes-Benz of Atlanta and Jackson Barron Service Advisor was great took care of my vehicle parts that I was needing to fix the car.

Always an excellent experience. Bobby Waites has been my Advisor for 12+ years, he is The Best Advisor. Thanks.

Tara is the best service agent at MB

Love my rep Angela, very professional. Very knowledgeable great customer service

I Had the best experience purchasing my first car! The had lost of options and their location is kept very clean. Finn was my salesperson and I’m extremity appreciate of his help. He made it easy and gave us important information. I went for a test drive and as he was showing Me the new accessories in the car he let me relax and feel the car. I felt super comfortable and happy that I purchase a car from this location, everything was nice, professional and fair.

Mrs Christy Hicks, is my long term friend. I first started off 15 years ago with her and she has always been phenomenal.Always kind and professional, she is one of the staples of Mercedes.. The fact that shes mastered the art of “ Superior Customer Service” is something you have to be born with. To go beyond and above for every client, you can’t be disingenuous with that level of care. I truly value the long term relationship with Ms. Christy Hicks.

Never Disappoints! My service Rep. Angela Yao is the best her follow up is impeccable and she always make me comfortable knowing it will be done the right way.