Everyone was incredibly knowledgeable and forthcoming! I can not recommend Tony or Dee enough!! Thank you guys
Tony is truly a professional, kind & friendly, answer all the questions or concerns with care this time is the second car we buy from him and my wife and I are very happy with our purchase. Thank you Tony Roman !
Great Service and service advisor Tony Park????????????????????????
Tony is the best sales representative I have worked with. Quickest car purchase I did not have to sit for hours. They took the time to explain every button on my car.
First time at MBNE and I received 5 star service. The facility is very nice and everyone is professional. Tony is amazing. He took care of all my requests. I will continue to get my car serviced here.
This Mercedes-Benz location is amazing! The customer service is top notch and my CLS 550 is very well taken care of here plus the maintenance prices are reasonable for a dealer. I highly recommend!! Thank you Tony & service techs for taking care of my car.
Great service from Tony Atlanta classic cars Tony is experienced and good personality We are very happy.
Tony is always great. Love the pay via text and when I got there to pick up it was waiting and ready so got me out quickly! Thanks!
The best Mercedes dealer. Go see Tony Roman. He and all the staff are exceptional.
Always a pleasure when I bring my car here for service. I switched to this service center from South Atlanta last year and it was the best decision. The service doesn’t even compare! The communication is so much better and so are the service times. The service advisers actually care and try to do whatever is best for you. I’ve been servicing my cars with Mercedes for the last 20 years and Tony P. is one of the best advisers I have worked with. He is personable and professional and I appreciate how he takes the time to make sure I understand what my vehicle needs. He goes the extra mile to get things done without you even asking for it.
My family and myself have been dealing with Atlanta Classic Cars since the eighties. I was 16 when I got my first and they didn't treat me like a kid :) moved up bigger engine every few years. Tony get that 600sl ready. Tony Roman best ever!
Very good!! Tony was very good with us.
Thanks Tony for great service from the beginning to the end. I scheduled my appointment, dropped off my car, and was contacted when it was completed. It was a smooth process.
Thank you for fast warranty services. I really appreciate for customer service of Tony Park.
Tony is amazing! This is my second visit to the northeast Mercedes service center after a friend told me about how great the customer service was and I confess, it is amazing and I’m not going anywhere else for service. Keep up the great work!
Courteous, on time, very clean facility. I always have a very pleasant experience at Mercedes. My car was ready when they told me it would be. I have no complaints. Mr. Tony Parks explained everything they were going to do.
I’ve dealt with Tony in the service department he has been wonderful helped me throughout the situation I had with my c300 Mercedes. He is very gentle spoken & takes time to learn what’s wrong with the car or what type of service it needs to be fixed thank you Tony
Amazing service indeed. I had a problem with my GLE 350 With a check engine light on. Any of the other shops could not take me until end of August and we are in june. Thank you, TONY for taking my car for a quick repair on a short notice and Addressing whatever needed to be done.
Tony was superb. He got me a very early appointment to deal with my recall issue. Everything went smoothly.
Everyone I encountered at this dealership was incredibly friendly, helpful, and easy to work with - especially Mr. Tony Roman. He made the entire process painless and enjoyable. I would highly recommend using Mr. Roman and this dealership if you are looking to buy a Mercedes.
They were prepared to take care of my car in time when I arrived. Tony was professional and kind. The work was completed earlier than my expectation. Everything went smooth and perfect. I can trust their service.
Mercedes Benz of North Atlanta continue to give A-1 service. Thanks to my service agent Tony Park.
Great experience! Beyond my expectations - had good coffee and Tony was awesome Will recommended to friends
Everyone was friendly and the whole process was easy and smooth. Tony was very professional and knowledgeable, was able to explain to all my questions and concerns. Process for getting a loaner vehicle was quicker than expected, service was done in a timely manner as promised. Overall, I’m satisfied with their service!
Tony is best! ????
I purchased my GLC 300 Coupe from a different dealership but decided to go with MBofAtlanta for dedicated servicing. I did not expect the welcome reception I received especially since I purchased elsewhere. Tony Parks is amazing! He took his time with me, he listened to my concerns, explained in what was going to be done and detailed my car features. I was unable to wait on my vehicle as I had several meetings and Tony Uber’ed me home and back when my car was ready! Wow! I am beyond impressed! I asked Tony if he could be my forever service advisor and he smiled and said I’ll be here when you need anything (: I highly recommend MBofAtlanta for purchase and service! 09.19.23 - I recently had Service A and my service advisor Taylor was awesome! She addressed all my questions and concerns and provider same day quotes for extra services. She went above and beyond to ensure I was taken care of. Thanks for the professionalism and dedication!!
Customer service was outstanding, from the start to the end of my service, Tony was informative with questions I had. I would definitely recommend this location.
My husband and I always have our cars serviced here! They have great customer service. Tony Parks was the best! ????
My service tech Tony was amazing and went above the call of service.
Tony Roman is simply amazing! Great listener while providing excellent advice. Exudes professionalism. Just an all around great guy! Thank you for everything!
My service tech Tony was amazing and went above the call of service.
My husband and I always have our cars serviced here! They have great customer service. Tony Parks was the best!
Tony is best!
I purchased my GLC 300 Coupe from a different dealership but decided to go with MBofAtlanta for dedicated servicing. I did not expect the welcome reception I received especially since I purchased elsewhere. Tony Parks is amazing! He took his time with me, he listened to my concerns, explained in what was going to be done and detailed my car features. I was unable to wait on my vehicle as I had several meetings and Tony Uber’ed me home and back when my car was ready! Wow! I am beyond impressed! I asked Tony if he could be my forever service advisor and he smiled and said I’ll be here when you need anything (: I highly recommend MBofAtlanta for purchase and service! 09.19.23 - I recently had Service A and my service advisor Taylor was awesome! She addressed all my questions and concerns and provider same day quotes for extra services. She went above and beyond to ensure I was taken care of. Thanks for the professionalism and dedication!!
I have used this dealership at Boggs rd for about a year. Everyone was friendly.Tony Park a dealer associate was very friendly, knowledgeable and professional. He is a good listener and a problem solver. I am so satisfied with their service. Tony is an meritorious employee of your company. Written by: Kumari Ghimirey
Customer service was outstanding, from the start to the end of my service, Tony was informative with questions I had. I would definitely recommend this location.
Everyone was friendly and the whole process was easy and smooth. Tony was very professional and knowledgeable, was able to explain to all my questions and concerns. Process for getting a loaner vehicle was quicker than expected, service was done in a timely manner as promised. Overall, I’m satisfied with their service!
Great experience! Beyond my expectations - had good coffee and Tony was awesome Will recommended to friends
Everyone I encountered at this dealership was incredibly friendly, helpful, and easy to work with - especially Mr. Tony Roman. He made the entire process painless and enjoyable. I would highly recommend using Mr. Roman and this dealership if you are looking to buy a Mercedes.
Mercedes Benz of North Atlanta continue to give A-1 service. Thanks to my service agent Tony Park.
They were prepared to take care of my car in time when I arrived. Tony was professional and kind. The work was completed earlier than my expectation. Everything went smooth and perfect. I can trust their service.
Tony was superb. He got me a very early appointment to deal with my recall issue. Everything went smoothly.
Tony Park, we appreciate his knowledge, kindness and what a great asset. His professionalism is priceless. Thank you Tony we just don't have enough words to say Thank you
The best Mercedes dealer. Go see Tony Roman. He and all the staff are exceptional.
Great service from Tony Atlanta classic cars Tony is experienced and good personality We are very happy.
My service experience with Tony was AMAZING. He was courteous, diligent, and friendly. From the beginning to the end of the service, I was immediately notified and reminded. I highly recommend this location for professionalism and top notch customer service. Thank you!
My service experience with Tony was AMAZING. He was courteous, diligent, and friendly. From the beginning to the end of the service, I was immediately notified and reminded. I highly recommend this location for professionalism and top notch customer service. Thank you!
Tony was great at Mercedes. Could not be more happy with the level of professionalism and process
Oh, this is easy! The best car shopping experience I’ve ever had. Tony Roman knows how to make a single female car buyer who is usually intimidated like crazy at the thought of the whole frightening car buying experience feel totally safe, sound, secure and in good hands. He found THE car that superseded my greatest expectations. I’m still walking on air after picking up my ‘lil C300 Cabriolet yesterday….and I’m absolutely positive that it’s the cutest, sexiest one in all of Buckhead
Great experience. Service department personnel were all very nice, especially Tony Park. I drive an hour to get to this location for service because of the fantastic service I have gotten for years!
When I took my vehicle in for the Safety Recall issue, Tony was excellent. He was immediately very attentive towards me, and accommodating. Charles, in the Loaner Department was very kind, and exemplified excellent customer service. My experience was great this week at Mercedes Benz, with you all. Thank you for your professionalism.
Exceptional service from everyone, especially Tony Roman!
My service consultant, Tony Park, was very professional and displayed great customer service.
Great service! Tony was the best and very accommodating which is truly appreciated!
Tony is a friendly and nice guy. He gives quick feedback.
Tony is the best!! So patient and really anything I need he makes sure to handle it.
Great service and extremely professional service team! I always feel taken care of by Tony Park. I highly recommend this dealership!
Tony took good care of me through the whole service process. He made everything go smoothly and stayed in communication. Thank you so much.
great service agent. Tony is #1
Tony is excellent. He is very professional and kind also very knowledgeable. Lucky that I have him as my advisor.
Tony very good service and very fast call me back,thank you so much!
Driving over 100 round trip everyday it is imperative I keep my car current on all maintenance. Tony my service advisor and the primary loaner department manager always provides stellar service. Overall, I’ve always been pleased with services, and I honestly feel they do not overcharge for services.
Tony was very professional all the way
Great place for my car to be worked on , Shout out to Tony Parks my service advisor.
Tony was really helpful. Fist time in this location and my experience was good.
Tony was very good he let me know about things that were going on with my car. He called me and let me know when it was getting one was ready so I can’t complain I thought and work that he did was very good. He wash my vehicle very in all the time. Make sure nothing was wrong with it so I appreciate it. Thank you.
salesman tony roman was very thorough and helpful throughout the entire looking and buying process. finance manager Dee Hong was very helpful with the credit financing process. im absolutely thrilled with the brand new mercedes amg gle 53 coupe they sold me. i will be buying more mercedes from them in the near future.
Tony is very knowledgeable, I went there with a complain about my EQS450plus tires going bald at 10K miles. Being upset Tony and his service manager sat down and explained why it’s happening with this car. I was very satisfied and agreed to change the 2 back tires but end up changing all 4 tires so they can have same thread. Their recommendation were great and not too pricy. I would highly recommend Tony at Mercedes of northeast Atlanta on Boggs RD. Thank you Tony
The service advisor Tony is great!
Tony Roman was my salesman. He is awesome! Professional and courteous. He provided exceptional customer service.
Tony Roman is the best knowledgeable professional sales representative. I buy only from him and not from Chattanooga. Thank you Tony.
Love this location….. and every time Tony Parks is picked as my advisor I know he’s going to get the job done. He’s very respectful and always ask if there are any other issues that am having with my car. I’m very happy with his services. Thanks Tony
Tony Park, Service Consultant, was EXTREMELY professional and assisted me when another person did not. I recommend Tony if you have a customer service issue.
Tony is a class act and makes sure we get exactly what we need. He always looks for ways to economically get my wife's MB running top notch.
Tony Parks was very professional. He took care of my car way ahead of the expected time. Thanks team for a job well done. I appreciate you all.
The team here is always so friendly and professional! I usually work with Christy and she’s amazing and I always feel well informed about the procedures on my car’s service. Tony and the entire Service Advisor team are great to work with as well!!!
What else can I say, but thank you Mr. Tony Roman for your superb costumer service yesterday. I appreciate your patience and your, despite the hiccups we had last night with the emails . Thanks to you, I was able to drive off in my new car. If you want to get the true MB experience, ask for Mr. Tony Roman!!!
What else can I say, but thank you Mr. Tony Roman for your superb costumer service yesterday. I appreciate your patience and your, despite the hiccups we had last night with the emails . Thanks to you, I was able to drive off in my new car. If you want to get the true MB experience, ask for Mr. Tony Roman!!!
Tony was helping me and he was amazing
Tony is solid Gold. He will do the best for you. I am truly happy when he works on my vehicle.
Excellent working with Service Adviser Tony Parks. Very knowledgeable and professional demeanor. One of the Nest in the business!
Tony P was very professional and easy to work with. No pressure and great customer service. Would highly recommend
Good communication and service. I was there for my cars suspension problem. Tony kept me posted with the updates. They did great job handling warranty for one of the part they replaced. Although the work was finished one week late as the place was overbooked. Overall I am pleased with my experience.
My service advicer Tony Park, was very professional and courteous. By my error I brought my vehicle in a day earlier, duh. I apologized and said I would come back at my scheduled time. He said that's okay, I'll get you fitted in.
Exceptional, well experienced service advisor Tony Park. Took care of all concern promptly. Thank you so much!!
The service department at Mercedes of Atlanta Northeast is top notch! They serviced my vehicle fast and efficiently. Tony my service specialists was awesome also. I highly recommend taking your vehicle to Mercedes of Atlanta Northeast!
Thanks, Mr. Tony and Staff for an excellent service Mrs. Monroe
Tony and all have been very helpful, Quick in and out, from service to the loaner car
I chose this MB location because the part’ prices were the cheapest among the rest of the dealerships in the area. Despite the error at the part department, of selling me the incorrect battery size, the error was fixed and battery was swapped to the correct one with no charge. Tony, took care of the situation professionally and responsibly. We all make mistakes, but what matters is how the errors are resolved. I believe MB and Tony did their best to own the situation and keep the customer. I would definitely recommend to improve the accuracy of the part department. Overall it’s a nice office, with great people working there. Huge Thanks to Tony!
I don't trust anyone else with my C450 AMG. Tony handled my needs perfectly. Service on point with recommendations I'll need to deal with at the next appointment.
My advisor, Tony Park. He was an excellent.
Very professional handling by Tony Roman, everything on time and quality as for Mercedes!
First of all the courtesy behaviors of everyone at this place stand out the moment you drive up and the guys outside greet you. Secondly, the place is impeccably clean. They have bite-size snacks and beverages to accommodate you while there. Tony is my advisor and he provides the best advice and guidance unlike other car dealerships where they try to get you to spend unnecessary money because services where they make most of the money. He provides real time updates based on the diagnostics to help me make an informed decision. I would highly recommend anyone that has a Mercedes visit this dealership because the service is great! The people are amazing! And you walk away with your car better than it was when you brought it couldn’t ask for anything better.
Excellent services provided. I trust and rely on their expert advise. My advisor Tony Park, the cashier, the young men who scheduled my service and greeted me upon my arrival were all great!!!
The staff was very professional when I went to get my car serviced. Tony went above and beyond to help me and explained upcoming service I will need. Thank you Tony!
Tony is a wonderful guy who knows caring clients. Always I am happy with him.
Tony was amazing, everybody was very nice, it was an enjoyable experience.
Tony Parks is awesome!!!
Great Service advisor! Tony is the man