Henry was attentive and timely with updates about my GT55. He was knowledgeable about the car and I appreciate him going above and beyond.
Our service manager, Henry Martindale, was friendly and professional. The staff at the service center is always friendly
Another great service visit for my new SUV. I had a new service advisor Henry, since it was for express service. Henry was very professional in handling my request and provided an estimated time to complete the service plus system update. He called as soon as my vehicle was ready and had it waiting for me when I arrived. This was another great customer service experience. Thanks. S Dixon
This Mercedes dealer’s service has been very helpful. Especially the advisor Mr. Henry Martindale who goes extra mile to make sure that the work is done correctly. I would highly recommend them.
Great customer service from Henry in the service department, as well as the car loan department. My car was being serviced and I was provided a car during the process. Henry kept me updated during the entire process and let me know when the car was ready for pick up. Great job team!
By far the best dealership I’ve ever been to. Although this was my first time with Henry M., it was a great experience. I genuinely look forward to getting my car serviced at this dealership!! From the valets, to the service advisors, to the cashiers, everyone is very kind and very helpful. I would never consider going anywhere else!!
I did a walk in for A service and completed within hours. Since this is my first Mercedes I knew nothing about how the services were titled and what to expect. Henry was my agent and he explained everything and also advised what to expect cost and service wise. Definitely will only let this location work on my vehicle because of the time they took to make me feel comfortable.