Certified Mercedes-Benz GLE GLE 350 For Sale Atlanta GA

I had an excellent experience at Mercedes-Benz of Northeast Atlanta. Tara Suarez, my service advisor, was outstanding from beginning to end. She kept me updated throughout the entire process, clearly explaining what was being done and making sure I was informed every step of the way. Her professionalism, attention to detail, and friendly demeanor made everything smooth and stress-free. Highly recommend both the dealership and Tara for exceptional service!

(Translated by Google) Thank you very much for Jackson's patient service attitude and his understanding of the car and his careful explanation. I was touched and had a great service. I must give a 10-point rating👍👍👍 (Original) 非常感謝Jackson耐心的服務態度以及对车子了解並用心解釋讓我感动，让我有非常棒的服务 必須給10分评价👍👍👍

Good customer service & Friendly

Very professional clean dealership. Everybody was very helpful and knowledgeable. This is my dealership for all my parts on my Benz.

Scarlett was amazing ! I purchased my car with Scarlett and she helped me make great decisions in the car buying process. She is very friendly, helpful and attentive. The dealership is great as well, very clean and friendly and offered water and snacks. I would highly recommend Scarlett, she followed up with me and made sure my new car fit my needs. I purchased a Acura ILX and she was very knowledgeable about this car as well.

Professional and courteous customer service is the driving force behind business. We’ve been clients with Mercedes Benz of Atlanta Northeast for many years. One of the main reason is because of the exceptional service/professionalism from none other than long time employee Mr. Bobby Waites. We will always drive a Mercedes because of him! Thanks Sir, you are the best! The Bennett’s

Great service!! Christy Hicks is amazing!

My experience at Mercedes Benz was awesome!! Their maintenance is absolutely 💯 All of my needs were met and the people who took care of my needs were incredible 💖

It was just a routine maintenance this time, but there’s a prompt attention on arrival, and staff was very well organized and ready to help. The service advisor Tony Park is by far the best among the ones that I have experienced.

Loved my car! David Phillips went the extra mile to make it happen and make sure I had a good experience during my purchase! Bobby W. took fantastic care of me in service! TK took great care of me in service!

Always an exceptional customer service from the service department, thanks to Tony Park for keeping me updated on the status of my car.

Those guys are the best. , I would recommend. Tara Suarez Mercedes-Benz of Atlanta Northeast service rep is very professional and took care of my every need. I enjoy taking my car there for service. They are the best.

I was in town for just a week and I was able to make a last minute appointment for AC repair!! Jackson was friendly and professional. The service department is well run.

Mr. Jackson is the best....very thoughtful and goes above and beyond to service his clients!

Bobby is always best in his business and he is always there to help his customers. Thank you Bobby for taking care of me and my car as well .

Well done Benz! Good experience, trouble free. Liked the welcome on display when I entered the service center 😀

The customer service is unmatched!!! The staff at this dealership truly go above and beyond for their customers.

Service was excellent. Bobby is always amazing and so helpful. A 10 out of 10.

Excellent service in an emergency situation, our rep TK kept us informed during the entire process

I will tell you Mercedes does an excellent job of giving the customer a good experience. This is the fifth luxury car I have owned and getting it serviced at with approximate time to get it back was priceless. Very professional and courteous customer service.

This trip to Duluth was a little confusing. I discovered what looked to be water stains on the back roof of my vehicle. I called to make an appointment to have this looked at thinking there was some type of leak coming from the sunroof. After getting a loaner which I was thankful for, and Mercedes keeping my car for several days, they came back and said there was nothing wrong! They allegedly did three separate leak checks and even left the vehicle outside in the rain overnight and nothing! I have an extended CPO (which was NOT cheap) and yet it hasn't covered much and is set to expire in Feb 2026! I got charged for labor which was closer to $375.00, but they were able to bring that charge down a little lower for me. At the end I got my car back, same stains still there and they put it back on how the windows must have been left open at some point. Negative, not by me!! My vehicle is kept safely in our garage and even when parked at work or anywhere outdoors, I NEVER leave my windows open, nor has that happened by accident. I will watch this going forward and if these stains become more pronounced, I will be back. I thank you all for trying, but this was definitely a wasted 1.25 hour trip to the dealership each way. Cost me for labor charges AND gas, in a severe thunderstorm to come get my car back that day, because of the time limit also in place to come get the vehicle once the service is finished. My service manager was already gone by the time I got there so wasn't able to ask any questions when the charge I received was higher than what I was told via text. The cashier was NOT friendly at all, either. Cashier may need to reconsider if working there is the right fit for her or not. Everyone else is usually very welcoming and friendly! It said on my work order my car was washed and vacuumed, but it didn't look as such, very lightly, I would have to say. The vehicle windshield looked like it was still dirty and was covered in dried up water spots; the interior rubber mats did not appear clean. I was sadly disappointed this time.

Wonderful experience! We recently had one of our Sprinter vans serviced, we were very impressed with the level of service. Mr. Jackson was incredibly helpful and explained everything clearly. They were able to diagnose the issue quickly and provided a detailed explanation of the repair process. Always very satisfied with their excellent service!

Angela Y. is the best service advisor ever! She listens, understands and does not pressure you to do anything if you can’t. She explains the safety and precautions for any service needed done!

Great experience!

We had a very good experience with Alvin Downer as our sales person. It was such a good experience, that we got a 2nd vehicle from him. He is very knowledgeable and cares about making everything perfect for your new purchase. Eugene in finance made things also very easy to understand and handle, even when there was a system error or something unique had to be done. They both really know their stuff and make the car shopping experience enjoyable.

We have a Class C RV with Mercedes Sprinter chassis. Pulling into this dealership and attempting to park an RV is rather daunting. Once parked, your nerves can relax. Checking in your vehicle for repair is rather straight forward and a little too easy. You find yourself rambling, attempting to provide more details but trust me, they've got it. Immediately after checking in I received a text message from Jackson informing me of the process. He text me regularly and kept me informed of the issue at hand and informed me that the Diesel Particulate Filter (DPF) was on a slight back order from Mercedes and wouldn't arrive for 2 weeks. I informed him that we had an RV trip planned and sites paid for already, leaving in a week's time. They went out of their way to get us a DPF sourced from another dealer in Texas. Once the part arrived, their techs had it installed the next day and we were onsite to pick it up immediately following. Jackson and the Mercedes tech went above and beyond the call of duty and got us on our way to an excellent vacation in the Rockies. Everything is working as designed and zero engine lights. Thanks guys, we shall return...hopefully for scheduled maintenance and not another issue.

I am so thankful for the superior service I received. Bobby Waites, my representative was absolutely the best. He kept me informed about my service from beginning to end. I am a very older person and appreciate the support and guidance he gave me Thanks to everyone!!!

Beautiful building and friendly staff!! Angela is the best Service Advisor I’ve ever had! She is very responsive.

Good experience with no issues. Jackson B is awesome and has been a great help for the last 5 plus years!

Great work

Great service!

As usual…Awesome service! The level of customer service from Bobby and now TK Tim never disappoints!

I have been a customer of Atlanta Classic Cars now called Mercedes Northeast Atlanta for 25 years, from Kathy Ellis to Johanna I have been a customer of Atlanta Classic Cars now called Mercedes Northeast Atlanta for 25 years, from Kathy Ellis to Johanna Ellis and to the current company. I’ve never been disappointed one time, to the current company. From Tony, Roman, to Jack Barron in the maintenance department, who always takes care of my car, current and all the past cars I’ve owned. He never failed to succeed with a five star rating and the first class gentleman. This is why I have been a client with that dealership for that. Same reason from Sales to service always have been second to none in my world of owning a Mercedes-Benz and they will stop for those that are new to this brand, this is the only dealership to go to.

Excellent customer service and service! Don't waste time at BH.

Excellence customer service.

Our experience immediately upon arrival was top tier. Greg Rabideaux was an outstanding salesman and exceeded all expectations. He was knowledgeable, patient, friendly, respectful, responsive and gave his honest feedback/suggestions. We purchased one suv and were so impressed we returned a few hours later to purchase a second. BOTH finance guys were bad ass and worked to get me in the best possible position. The atmosphere was pleasant and everyone was so intentional with speaking/smiling. Greg’s snack drawer was a home run for our daughter and his patience, conversations and attention to detail with her was admirable all while seeing our deals through.

Great car buying experience with Jessie. She was flexible and willing to work on the deal even as we changed multiple parts in order to make it work. Car prices being what they are limits what salespeople can do these days but Jessie did everything within her power to help us get to a deal we are very happy with on a new GLC. One day when prices return to normal I’m confident she’ll find me a sweet deal on a G550! :)

I really had a great experience at mercedes. Jackson was my service advisor. He was great. Got my vehicle in and out in a timely manner.

From the time I got there the staff was so accommodating. I would highly recommend them.

Just bought our 6th car from Atlanta Classis Cars. Our family has purchased over 5 cars from Atlanta Classic Cars for a reason - you won't find a better experience and service. Truly professional and service focused. David Phillips has been a gem to work with and understands how 5 star service should be delivered. He cares about his customers and treats you like family. He protects your investment and delivers on his word. The service staff of Atlanta Classic Cars backs up the sales experience with better than any dealer I know.

Jackson and Sevice guys and girls do great job service my sprinter .

Great attention to details by the entire sales team. Great service department. Really appreciate them taking care of a tire issue on a Saturday. Excellent service and a short wait.

Red carpet VIP service. Our service advisor Christy hicks did an amazing job assisting with our vehicle service. Highly professional and knowledgeable! Truly exceptional service

Went in as a walk in for my tire, I had warranty so it was an easy process! Got me out by end of business as long as you arrive before 2. Katherine was great

I recently had an outstanding experience with the Mercedes-Benz service department and couldn’t be more pleased. From the moment I arrived, the staff was professional, attentive, and genuinely committed to providing top-tier service. They quickly diagnosed the issue with my vehicle and took the time to clearly explain the necessary repairs. What truly stood out was their transparency and efficiency—there were no surprises, and the entire process was smooth from start to finish. Not only did they resolve the issue perfectly, but they also went the extra mile by ensuring my car was cleaned and running like new before returning it to me. I left feeling confident and valued as a customer. If you’re looking for knowledgeable technicians, excellent customer service, and peace of mind, I highly recommend the Mercedes-Benz service department. They truly live up to the luxury brand’s reputation!

I never have to wait Beyond my appointment time, the staff is always courteous and amenable to any requests. They they help make having your car service and enjoyable experience.

Extremely satisfied with the service rendered

They always provide me with Excellent Service. Food and coffee while I wait. They also provide a quiet space for me to work. Love this place I drive an hr plus just to come to this location.

Service completed timely and great customer service.

Thanks for all crew for best service. Always right steps.

Taylor was incredible. Service advisors really make a difference in the experience and she was nothing short of kind, professional, warm and communicative while my car was being worked on for a few days. Give her a raise!!!

Timely

Great support from Bobby Waites the Service Counselor, great guy

Angela and Rosh are amazing. Always so helpful! They will go miles for you! Definitely recommended!!!

Today visited with Mrs.Taylor went very well as always. Mrs. Taylor take very good care of her customer. She listen to there concern. She is very nice, kind,caring and gose above for her customers in every way. This is the kind of customer service you wont to have . Thank you for your Great service Mrs. Taylor once again. Truely Mrs. Wells

My service advisor Jim is one of the best service advisors at the dealership. Aslo in the loaner department Mr. Charles will also ensure you are pleased. I really can not say anything bad about this dealership. Amazing staff with great customer service. I have the same awesome treatment every time I go to this place.

Perfect Service 👍

I always love going for my service needs. Boggs road Benz. They take care of you. Thanks Bobby Waites. Angela is awesome too. Yall better get your benz serviced with a smile. I have been going for 5 plus years. I will continue to go. All the Best, C. Copeland

Bobby is a great advisor and always exceeds my expectations. Staff was professional and I was provided great accommodations while waiting for service to be completed.

Very good service. Thank you for kindness during the time.

Angela was great! Excellent customer service!! Thanks Angela!!

Great service , respect all the time

Great service Special thanks to Rosh Browne !such a great guy !

Tara and Josh were the dynamic duo who assisted me today and they were simply amazing. They were very thorough and addressed all of my concerns. I came in for a Service A appt and it took exactly 2 hours as mentioned. I would recommend scheduling morning appointments in order to get in and out, because around 9:30A there was a long line of cars that came. Thanks again Tara and Josh for your committed support!

Came for my B service. I think it’s nuts that i have 17k miles on my car and they think im going to buy new rear tires. Does that not sound insane? Alway, quick service.

Staff was very friendly. We needed a lost key replaced and Jackson helped us coordinate everything needed in getting the new key order started as we had warranty on our keys. We came in on a Sat to get the new key program and although Jackson was off, he coordinated us with another service manager and we got things done without a hitch. Communication was not an issue at all, we got updates through text messages throughout the whole process. Awesome work by the staff at MB and I would highly recommend this place for any service needs.

Excellent service from Jackson Barron. Always is friendly and professional. The loaner car service person, Michael, was very helpful to get the larger car for me. All good and very quick work.

Had a good 2nd year service. People there were very pleasant. The job was done well.

Staff was very friendly and accommodating. They explained everything to me.

I can always depend on Northeast Mercedes to go over and beyond my car care needs utilizing the expertise and friendly customer service.

Great service from Christy Hicks! Christy is always so a pleasure to work with. The entire team provides great customer service .

Easy setup for the appointment and great communication throughout the process. Pleasure to do business with!

World class service a I worked highly recommend this location to have your Benz serviced.

My service was done in a timely matter and it was sitting out front when I got there.

Good

Feed back so good. Highly satisfied. Again I was so glad to be treated as a VIP, as usual.👍

The service department at Mercedes-Benz of Atlanta Northeast is top-notch. The staff is always courteous and goes out of their way to make you feel comfortable from the moment you walk in. They take the time to explain everything clearly and provide a smooth, professional experience. Highly recommended for anyone looking for quality service and a welcoming atmosphere

Very helpful. Irvin & Tim were great !

Dear manager, was driving from Florida, had a steel belt separation on my tires rear tire, which I thought was a front tire called ahead said that I’d have to wait till tomorrow morning. I saw the situation in my transit from Florida to Chicago helped put two new rear tires on went out of their way to help me couldn’t have been more nicer really did a great job between her and the shop foreman I think I was in and out of there in about an hour and a half and got to Chattanooga before the tornadoes hit up near Ringo and stuff so highly highly did a terrific job

Christy makes sure I’m taken care of in a timely manner.

As always, love Mercedes-Benz of Atlanta Northeast. I arrived late, yet they were able to get me in and took care of me and my vehicle. Great service!

This is by far the best Mercedes Benz dealer in North GA. They are very transparent about the services and they meet me with a smile. Great customer service.

Mercedes-Benz of Atlanta Northeast is first class. From the drop off to pick up. My service advisor, Bobby Waite, is a true professional. He is very knowledgeable of the services and explain in detail what service was being performed on my vehicle. Hats off to Bobby and MB of Atlanta Northeast.

I made an appointment to drop off my Mercedez for a cylinder head replacement. Dropped it off May 8, 2025, didn’t receive it until Monday May 19. It took a while but customer service was good, and It was covered under warranty. Taylor Moore was my service agent. She was very pleasant.

We have great experience here. Jacob Hetrick treats us like royalty , understanding what we want and help us start with new vehicles! We love the car and thankfully Jacob! ♥️

Great service got in and out quickly. Service advisor was very friendly.

My wife and I had a wonderful experience and outstanding customer service. This was my first visit for a service AO required service interval.

Jackson Barron always takes good care of us. He helped us with a loaner vehicle and got us through a rough week!

The service is always spectacular and this visit was no exception. My service advisor , Bobby, is thorough and succinct each time I bring in my vehicle. The communication is fabulous and I enjoy working with this dealership despite it being further from my home than two other dealerships . I highly recommend !!

I took my car to Atlanta classic cars on Boggs Road told them what the problem was they knew exactly what I was talking about fix the problem offered me a car to drive while waiting Called me when my car was done did a wonderful job very polite respectful hey no problem at all great job

The service dept. accommodated my tight tight time frame. My “A” car service was completed quickly and accurately.

From vehicle check in to Service Coordinator Jackson they were flatout amazing. Completely exceeded my expectations. Im glad to have found a place like them to be my "home shop"! Thanks again everyone

Service was very expeditious and professional. I definitely recommend.

Christy is great! I have had to take my S580 more times than MB would like for me to share but each visit Christy has exceeded my expectations.

Experience was excellent and took care of my issues in a timely manner!! Thanks Bobby

I visited due to a windshield washer fluid leak, and Angela resolved the issue very well. She is a kind and helpful person who diagnosed and fixed the problem quickly and accurately.

Jacob was a delight to work with. The process was so much easier than our experience shopping at other car dealerships.

Though it’s not my first time, it was a smooth and easy one, done before my estimated time, Robert explained in details all the service my car needed. Happy customer always.

Great service, on time and excellent quality. Thanks for everything. I sent my two MB and the level of the server ce experienced was apart from very consistent exceptional. Thankful for taking care of my vehicles and helping me maximize my time.