Tim Harbin

Tim is hands-down one of the best service advisors I’ve worked with. He is always professional, knowledgeable, thorough, and incredibly attentive. Every time I bring my Mercedes in for service, Tim takes the time to explain everything clearly, make thoughtful recommendations, and ensure I understand exactly what my vehicle needs without ever making me feel pressured. What I appreciate most is how accommodating and dependable he is. He consistently goes above and beyond to provide excellent customer service, and it’s obvious that he truly cares about both his clients and the quality of work being done. His attention to detail, communication, and expertise give me complete confidence that my car is in good hands every time. If you’re looking for a service advisor who is honest, experienced, and genuinely committed to taking care of your vehicle, I highly recommend Tim. He has made every service experience smooth, stress-free, and top-tier.

Great service and professionalism. Tim my advisor was great and very helpful. Highly recommended!

Great communication thru the entire process and Tim was very helpful. I’ll definitely come again!!!

After my 2017 AMG GTS battery went dead, Tim and TK took great care of me even though we had never met before. They handled the car professionally while diagnosing the issue and got me back on the road quickly. Definitely will be returning.

Very helpful. Irvin & Tim were great !