Taylor Fredrick

Taylor as always delivers excellent service and professionalism, performs all requests in a timely manner.

Always feel welcome, Taylor is the best.

Great customer service by Taylor

Taylor was phenomenal! My vehicle was 500 miles over the warranty limit and a cylinder was bad in the engine; a $8000 repair; but Tailor researched and found out there was an extended warranty and I didn’t pay anything. I received a loaner; a call in the car was ready. Great service great great service. I highly recommend this dealership, very professional, and they look out for the customer. Barbara Wilson

My service adviser Taylor and technician Josiah at Mercedes-Benz of Atlanta Northeast are truly the best—professional, knowledgeable, and always attentive to my needs. It’s consistently a pleasure working with them, and they make every service experience smooth and stress-free.

Taylor always takes care of me, does wonderful things, and follows up. Excellent service member.

Mercedes Benz of Atlanta Northeast did a great job of diagnosing my problem and fixing the issue helping me get back to enjoying my ride,Thanks to Taylor for helping me understand the process!

I HAVE BEEN FORTUNATE TO HAVE THE BEST SERVICE EVER WITH TAYLOR MOORE. SHE IS PROFESSIONAL, PATIENT, CONSIDERATE, AND DEFINITELY AN ASSET TO THE COMPANY!!!

Ms. Taylor Moore (My Mercedes Advisor) provided excellent customer service. I am very please with the service and recommend the Northeast Atlanta Mercedes’ Benz location for customer service and needs.

These guys are very professional, personal, and most of all HONEST! They took great care of my service! My service advisor Taylor is so awesome along with Mercedes staff! Thanks for always taking care of me! I’m

Awesome Customer service! Taylor is the best! Always friendly, caring and easy to work with. Will never take my car anywhere else…

Exceeded expectations! Working with Taylor as my advisor was excellent- she's precise and thorough. Though those was just a B service i asked for a couple of other things to be checked and all was done to include a software update needed to resolve an irritating issue. TY

Nice friendly people. Taylor is very knowledgeable and friendly. She seemed genuinely concerned. The sevice was excellent.

Nice friendly people. Taylor is very knowledgeable and friendly. She seemed genuinely concerned. The sevice was excellent.

Again .Ms. Taylor came tru..

Taylor Bryce and Melissa were absolutely amazing. They went over and beyond to ensure my vehicle was great. My overall experience was excellent. I definitely recommend.

Taylor Bryce and Melissa were absolutely amazing. They went over and beyond to ensure my vehicle was great. My overall experience was excellent. I definitely recommend.

I had a fantastic experience working with Taylor, my service advisor. From start to finish, she was incredibly knowledgeable, professional, and helpful. She took the time to clearly explain what services were needed and why, answered all my questions with patience, and kept me updated throughout the entire appointment. It’s rare to find someone who combines technical expertise with such great customer service, but Taylor truly went above and beyond. She made the whole process smooth and stress-free, and I left feeling confident that my vehicle was in great hands. I highly recommend asking for Taylor if you want an exceptional service experience!

Taylor is also courteous and provides details on maintenance visits.

My service advisor Taylor was professional, listened to and addressed all my needs.

BEST Service Department in GA and the South! Taylor Moore was a Fantastic Service Rep for our last warranty service!!

Very professional staff. The Advisor Mrs. Taylor was above and beyond. Thank you. Again

Taylor is the best service advisor. She is extremely professional and knowledgeable. A great asset for the dealership

Taylor is the best service advisor. She is extremely professional and knowledgeable. A great asset for the dealership

Taylor was very helpful - she made sure she had all of the details for my car and what I needed. Her communication was consistent and updated me routinely on the progress of my car. Highly recommend you request to work with her. As a dealership - courteous and a generous waiting area. Will be recommending to anyone looking for a quality car experience.

Taylor is an absolute gem at Mercedes-Benz! She consistently goes above and beyond—truly to the moon and back—to ensure my service experience is smooth, prioritized, and pleasant from start to finish. Her professionalism, attention to detail, and genuine care make every visit exceptional. Taylor not only anticipates my needs, but also communicates clearly and follows through on every promise. She makes me feel valued as a customer, and her dedication is a shining example of world-class service. I cannot recommend her highly enough! ♥️✅

The service team is great. I had a great experience with Jackson Barron, Taylor Moore and Christy Hicks.

Taylor always takes care of me.

I truly enjoyed my experience. My advisor Taylor was super knowledgeable and very responsive. We will continue to bring both our vehicles to this location. Thank you so much MB!

Very professional staff. The Advisor Mrs. Taylor was above and beyond. Thank you.

Taylor was incredible. Service advisors really make a difference in the experience and she was nothing short of kind, professional, warm and communicative while my car was being worked on for a few days. Give her a raise!!!

Taylor did an excellent job in handling our scheduled service, she was able to get us in days earlier then we anticipated.

My husband and I always have our cars serviced here! They have great customer service. Taylor is the best!

My husband and I always have our cars serviced here! They have great customer service. Taylor is the best!

I've always had the greatest experiences at this location. I've had the pleasure of dealing with Taylor Moore as my service advisor, and she is extremely knowledgable and helpful in every circumstance. I sincerely appreciate her and her attempts to make each and every visit personable and pleasant. Thank you all!

MRS. TAYLOR was very nice and professional. She followed up before she wear on vacation. Some people wouldn't do that. As soon as she returned she called, now that's showing she cares about her customer and what she does. Mrs. Taylor keep doing what you do. Awesome.

MRS. TAYLOR was very nice and professional. She followed up before she wear on vacation. Some people wouldn't do that. As soon as she returned she called, now that's showing she cares about her customer and what she does. Mrs. Taylor keep doing what you do. Awesome.

Taylor is AMAZING. She is very professional and always so kind m. The guys at the service center who check the cars in are amazing as well. The gentleman with the cornrows is always so helpful and kind. . Anytime I come here. I always fell so welcome unlike some of the other dealership service centers.

Taylor did a great job setting us up with a loaner while our vehicle was in for service. Great job keeping us updated while in the shop. Thanks

Today visited with Mrs.Taylor went very well as always. Mrs. Taylor take very good care of her customer. She listen to there concern. She is very nice, kind,caring and gose above for her customers in every way. This is the kind of customer service you wont to have . Thank you for your Great service Mrs. Taylor once again. Truely Mrs. Wells

Excellent service. Taylor was phenomenonal and the team was polite and quick. Will definitely use them as my dealership in the ATL area

Very knowledgeable and professional! I love having the availability of a work space makes the visit go quickly. Taylor is great and very accessible.

My favorite service advisor is Taylor Moore. I’ve had the pleasure of working with Taylor and I can’t say enough good things about her. She consistently goes above and beyond to take care of me and makes every interaction easy and stress-free. She’s responsive, knowledgeable, and always makes me feel like a priority. It’s rare to find someone so dependable and genuinely committed to great service. I truly appreciate everything she does! ♥️

Very professional, knowledgeable and courteous. . Especially Taylor. Taylor kept me very informed as to what was happening with my Mercedes. Thank you Taylor, thank you Mr Service Manager and thank you Mr Mechanic who’s worked for 40 years as a Mercedes mechanic.

I was very satisfied with the service and care that I received at your dealership. My thanks to Taylor for the great care she took of me.. She kept me updated throughout the service process.

Taylor was absolutely amazing. I look forward to our next engagement. She was above and beyond with service.

I always receive top notch service and the experience is smooth. They take care of me when I need a loaner vehicle and I appreciate the great service from the entire team. Taylor was awesome facilitating my recent service and I had to say hello to Jesse who sold me my current vehicle, she is THE BEST!! Thanks y’all, from Liz & Miso

I went in for A service and met with my service rep Taylor, Taylor is amazing very sweet professional and was even able to get me into a loaner vehicle because I ended up needing more services done. This location is now my home for all my service needs and I live an hour and a half away but great friendly smiling faces and impeccable customer service is a rare find nowadays. Thank you Taylor

Excellent customer service. Service manager Taylor accommodated me with appointment right away and always resolve concerns with having customer’s best interest.

Amazing service! Taylor was very informative, responsive and accommodating! She kept me updated and ensured the truck was done before 5pm so I could pick my daughter up from daycare!

Very efficient location! Taylor was very helpful!

Awesome experience. Friendly staff especially Taylor my service advisor

Taylor is genuinely exceptional! Her patience and positivity create an uplifting experience whenever we bring our cars in for service. She offers a fresh perspective and helps us achieve successful outcomes whenever we encounter a problem. Working with her is a genuine pleasure.

Taylor Moore my service advisor was excellent. The entire staff were very friendly and professional.

Quick service and strong orientation toward customer satisfaction! Taylor in Express Service was awesome!

Quick service and strong orientation toward customer satisfaction! Taylor in Express Service was awesome!